A former FBI hostage negotiator offers a new, field-tested approach to – effective in any situation.

‘Riveting’Adam Grant
‘Stupendous’The Week
‘Brilliant’Guardian

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists.Never Split the Differencetakes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.

Rooted in the real-life experiences of an intelligence professional at the top of his game,Never Split the Differencewill give you the competitive edge in any discussion.

PRAISE FORNEVER SPLIT THE DIFFERENCE

‘My pick forbook of the year.’Forbes

‘Who better to learn [negotiation] from than Chris Voss, whose skills have saved lives and averted disaster?’Daily Mail

‘Filled with insightsthat apply to everyday negotiations.’Business Insider

‘It’s rare that a book isso gripping and entertainingwhile still beingactionable and applicable.’Inc.

‘A business book youwon’t be able to put down.’Fortune